Terms & Conditions



1. The following Terms and conditions are a binding agreement between the Internet website www.shop.aristokrat.eu (henceforth also “Aristokrat”, "The Company", “Ourselves”, “We” and "Us") and its users and customers (henceforth also “User”, "Client", “You” and “Your”), and governs their relationship in relation to this website.

This website is managed and owned by PRIVILEGE JFC, whose registered office is located at Pazardjik, ul. “Nikola Simeonov” #15, Oblast Pazardjik, Municipality Pazardjik. The company is registered with the Bulgarian Registry Agency under number 131441307.

2. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these Terms, please do not use our website. We reserve the right, at our sole discretion, to change these Terms at any time by posting revised terms on the site. It is your responsibility to check periodically for any changes we may make to these Terms of Use. Your continued use of this site following the posting of changes to the Terms or other policies means you accept the changes.

3. By visiting www.shop.aristokrat.eu all users agree to be bound by and strictly follow the Terms of use. “Aristokrat” reserves the right to update or change these Terms without prior notice.

4. PRIVILEGE JFC reserves the right to discontinue access to this website or disallow its use to users that it has reason to believe violate the Terms of use, or considers this should be one for security reasons.


By using the website the user acknowledges that he is familiar with the following terminology:

1. The Internet site subject of these terms is the one that loads from the electronic address www.shop.aristokrat.eu

2. A website user is any individual that has loaded the www.shop.aristokrat.eu website and has the intention to order products and/or services online.

3. A username is a unique combination of letters, numbers and symbols, chosen by the user as an identifier within the www.shop.aristokrat.eu website’s user community.

4. A password is a unique combination of letters, numbers and symbols, that together with a username allow the user to gain access to his profile in the website.

5. The user profile contains information about the user, required by the www.shop.aristokrat.eu website. This information is only stored and used for the purposes defined in the Article 4, Paragraph 1, Item 3 of the Bulgarian Personal Data Protection Act.  The user profile is the medium of communication between the user and PRIVILEGE JFC/ www.shop.aristokrat.eu. Access to the user profile is gained through entering a username and a password.

6. Browser – a software that allows information to be exchanged, processed and visualized.

ІІІ. Accuracy, Completeness and Timeliness of Information on This Site

While Aristokrat continuously works to update the information on this website we are not responsible if information made available on this site is not accurate, complete or current. The company does its best to represent the styles, patterns and colors as close to the actual products as possible, but both parties understand that depending on the particular settings of the user’s device configuration, there may be a different visual representation of the items for sale.

The materials on this site are provided for general information only, and should not be relied upon or be used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time without prior notice, but we have no obligation to update any information on the site. You agree that it is your responsibility to monitor changes to the site.

In order to receive up to date information on the products listed on this website, the user can contact a representative of the company using the details provided in the “Contact us” section.


The entire content included in this site (including but not limited to text, design, graphics, logos, icons, other images, audio and video files, files for download, interface, software or code) is copyrighted as a collective work under the Bulgarian and other copyright laws, and is the property of PRIVILEGE JFC and its partners or contractors. Permission is granted to electronically copy and print portions of this site on paper for the sole purpose of placing an order with PRIVILEGE JFC or purchasing PRIVILEGE JFC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with PRIVILEGE JFC or to purchase PRIVILEGE JFC products. Any other use, including but not limited to the reproduction, distribution, display, broadcast, publishing, uploading, transferring, licensing, sale or creation of any materials, information, software, products or services, used for the benefit of a competing business, from the content of this site, is strictly prohibited, unless authorized by PRIVILEGE JFC. You further agree not to change or delete any copyright notices from materials downloaded from the site.

PRIVILEGE JFC retains the right to revoke this permission, to limit or discontinue the access of any user to the website without prior notice.


All trademarks, trade names, company signs and logos and all product names, published on the website of PRIVILEGE JFC  are trademarks or registered trademarks of PRIVILEGE JFC or its partners. These Terms do not allow you to use the marks for any purpose other than placing an order with PRIVILEGE JFC or purchasing PRIVILEGE JFC products.

This website shouldn’t be interpreted as giving any rights or license to use any trademark, logo or service on this website without prior written consent from the owner, outside the current terms. PRIVILEGE JFC retains all rights that are not explicitly granted in the website or its content.


1. PRIVILEGE JFC provides a platform for online shopping on its website, www.shop.aristokrat.eu.

2. The agreement for purchasing goods and services from www.shop.aristokrat.eu website differs from the Terms of use. When ordering products and services through the website of PRIVILEGE JFC the user agrees with both the Terms of use for the www.shop.aristokrat.eu website and the purchasing agreement.

3. PRIVILEGE JFC shall not be held responsible for:

any damages done by third party websites, visited through banner ads or links available on the www.shop.aristokrat.eu website; ;

- any damages due to interrupted or terminated access to the www.shop.aristokrat.eu website resulting from conditions outside of the PRIVILEGE JFC’s control;

- violation of any intellectual property rights by materials, provided by third parties and positioned on the www.shop.aristokrat.eu website for promotional purposes.

4. The username with which the user has registered in the www.shop.aristokrat.eu website does not entitle him to any other rights except the right for using this username within this Internet website.

5. Whenever he/she is using the www.shop.aristokrat.eu online shopping website the user is obliged to strictly follow the Terms of use, netiquette, Bulgarian and other laws, moral norms and good manners; not to impair the good name of other users or third parties, or advocate overthrowing of the established constitutional order in the Republic of Bulgaria or other countries. The user is obliged to report any violation of these rules, the Terms of use, and the purchasing agreement to PRIVILEGE JFC.

6. By registering with the www.shop.aristokrat.eu website the user agrees that the information he/she includes in his profile, as well as his online activity, will be used for commercial purposes in accordance with the Personal Data Protection Act and similar laws.


1. PRIVILEGE JFC retains the right to collect, transfer, process and store information related to the site usage. By accepting these Terms the user agrees that the information he provides will be collected, processed and stored for marketing purposes in accordance with the Terms and all applicable laws.

2. All personal data required and collected at registration are required for submitting an order online via the www.shop.aristokrat.eu website. This data will not be shared with third parties and is only stored in the database as long as the user profile exists. The user has the right to delete his/her profile at any time, resulting in the removal of his/her personal data from the database of PRIVILEGE JFC. By registering the user provides PRIVILEGE JFC with his/her express consent for his/her personal data to be used for the purposes above in accordance with the Personal Data Protection Act and similar laws.

3. PRIVILEGE JFC only gathers personal data for the purposes described in these Terms of use. The list of purposes is not limited and does not create any additional obligations for PRIVILEGE JFC.

4. By accepting these Terms of use the user agrees that his/her personal data, included in his www.shop.aristokrat.eu user profile, as well as comments, saved offers, the results of any surveys, etc. will be used by PRIVILEGE JFC for the purposes of direct marketing.

5. PRIVILEGE JFC shall not disclose any personal information about the user to third parties (including state authorities, companies, individuals or other) unless:

- the user has expressly granted PRIVILEGE JFC  permission to do so either at the time of registration or later;

- the information is required by state authorities or officers, who are legally authorized to demand and collect such information in accordance to the Personal Data Protection Act and similar laws;

- other legal reasons.

6. The user agrees to receive marketing information from PRIVILEGE JFC in his www.shop.aristokrat.eu and Facebook profiles, as well as other profiles he may provide in his account, as well as the e-mail he/she has registered with on the site .

7.  WHEN MAKING A PURCHASE through the www.shop.aristokrat.eu WEBSITE YOU DECLARE THAT THE INFORMATION YOU PROVIDE IS ACTUAL AND COMPLETE. YOU ALSO AGREE YOU WILL not USE THE PERSONAL INFORMATION of a different individual to create an account, or use another user’s account without permission.

you shall not authorize any third party to log in to your account or use the website for you. sould you do that you will be held responsible for all activities or inactivities of this third party regarding the website. you are responsible for keeping your log-in details safe, and are fully accountable for any damages done due to them becoming public. you agree to notify PRIVILEGE JFC for each unauthorized use of your account, or any other related security breach. we cannot and will not be held accountable for any damages or losses resulting from the misuse of your account.


1. By loading the index page of the www.shop.aristokrat.eu website the user gains access to the published offers, as well as information about the company that provides the goods and services. Using a link on the index page the user can acquaint himself/herself with the Terms of use for the website, as well as the Purchasing agreement.

2. By browsing through the website every user declares that he/she is acquainted with the Terms of use for the website.

3. When the user wants to enter a purchasing agreement for items from the www.shop.aristokrat.eu catalogue he/she must reach the online checkout page. A user without a registration cannot enter into a purchasing agreement for online shopping. To be able to purchase items online from the website he/she must create a user profile.

4. By getting acquainted with the Terms of use the user acknowledges that he/she enters in a purchasing agreement with the website owner, or his representative. In either case these users promote their commodities and offer them for sale on the www.shop.aristokrat.eu website.

5. Payment for the goods and services, offered through the website, is done via the listed payment methods. Completing the payment means that the user agree with the Terms of use, as well as to pay for the goods and services ordered in advance. Should any payment, made by the user to PRIVILEGE JFC or by PRIVILEGE JFC to the user incur any fees or taxes, they will be all at the expense of the user.

6. After successfully completing the checkout procedure the user will be shown a message that confirms the order has been accepted, and will be processed in accordance with the Terms of use.

7. All changes to the terms of use and the purchasing agreement will be announced in the user portion of the website.

8. Sometimes PRIVILEGE JFC may have to cancel your order. The company can limit the quantities ordered or cancel the order altogether at its own discretion. Such cases may include, but are not limited to:

- several orders, made from the same user account;

- several orders made from different accounts and using the same delivery address, etc.

We will let the users know what is the reason for the cancellation is using the e-mail address, or the phone number available in their accounts. We also reserve the right to limit the quantities ordered in, or cancel an order altogether, when it is served by our dealers, distributors or wholesalers.


1. Any feedback, comments, suggestions, ideas and/or other information, sent to the website, are considered non-confidential information.  “Aristokrat” reserves the right to use that information, including to copy, reproduce, transfer, distribute, make it part of promotional materials or publish it otherwise for the purpose of its business. PRIVILEGE JFC has the right to use any ideas, concepts and know-how, contained in this user input, for any purpose including, but not limited to the development, production and marketing of its products. 

2. “Aristokrat” reserves the right to:                                                                                                                 

- make any customer feedback public;                                                                                                                                      

- not pay commission or other monies in compensation to users, providing the feedback;

- not answer any communication, addressed to the company.


This website may contain links to other websites, some of which might be owned or managed by “Aristokrat” (PRIVILEGE JFC), its subsidiaries or third parties. These links are only published for the convenience and benefit of the website user, and as an additional source of information. “Aristokrat” does not control and does not monitor the content of third party websites, and is not responsible for the accuracy, completeness and timeliness of the information contained in those. The user assumes full responsibility for accessing and relying on third party websites. “Aristokrat” will not be held responsible for any damage or loss dealt to the user’s hardware, software or data, as a result of or relating to the access of any third party websites.


Aristokrat” shall not be held responsible by the user or third parties for any damage, resulting from the use of the www.shop.aristokrat.eu website and/or its content, or the products offered, including, but not limited to (а) loss or misuse of data, (b) loss or damage of equipment, (c)any loss or damage not foreseen by the user and/or “Aristokrat”, or which “Aristokrat” has not informed the user about, or (d) any loss or damage to the user as a result of the user not taking the proper precautions or protective measures including, but not limited to installing of a quality antivirus software.


1. PRIVILEGE JFC retains the right to update these Terms at its own discretion and without notifying the users. Any changes to the Terms will be announced through the website. When visiting the website the user must make himself/herself aware of when the Terms were updated, as he must agree to the terms every time he uses the website. The Terms of use apply to all website users. In case any user does not agree to the current Terms, he/she must not visit or use the website.

2. The user understands that all goods and services purchased are paid for in advance.

3. In case one or more clauses of these Terms of use is deemed invalid they will be replaced by the imperative norms of the law or established best practices.

4. For all cases not governed by these Terms of use the laws of the Republic of Bulgaria should apply.

5. PRIVILEGE JFC retains the right to update the current terms at any given time and at its sole discretion.

XIII. Survival

if any part of this agreement is deemed invalid or unenforceable according to applicable law, including, but not limited to cancelation of warranty, limiti of liability and others listed above, then the invalid or unenforceable clause will be considered replaced by a valid and enforceable clause that best fits the purpose of the original one, and the reminder of this agreement shall continue in effect. printed version of the current terms and users and the purchasing agreement, as well as any electronic message, are acceptable during litigation or administrative proceedings, based on or related to the current agreement same as any other document generated previously. all rights that are not explicitly listed here are reserved.

Secure Shopping:

  • McAfee

Important instructions for handling

Gently place your garment in 30C lukewarm water, preferably with special cashmere shampoo, without rubbing and wringing.
Do not use washing powder and bleach when washing cashmere products.
Let the sweater soak in the detergent water for a while, at least 20-30 minutes.
Rinse thoroughly with clean cool water until wool washing liquid is cleared from the garment.
Gently place the garment in a dry cotton towel in order to release the excess water.
Do not wring out.
Let the cashmere garment dry on a towel without stretching.
If necessary, iron by using low temperature steam from 0.5-1 cm distance.
Perfumes with rich color should not be used on the cashmere and camel wool garments from close distance.
After first few times of wearing cashmere, especially under other clothes, small balls (pilling) may appear on the surface of the garments. Pilling is not a quality defect, but it is the natural characteristic of cashmere. You only need to remove pilling once in a while for the first few wears.

Lastly, please remember your luxurious cashmere garment will age inversely with time if you take care of it just the way it caresses you even gentler with time.

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